Shipping policy
Welcome to NaveeTech. We are committed to delivering your orders safely and efficiently across Europe. Please review our shipping guidelines below.
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Shipping Destinations
We currently ship to the following countries from our European warehouses:
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Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Poland, Denmark, Sweden, Ireland, etc.
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Shipping Methods & Delivery Times
Delivery times vary based on destination and product type.
| Region | Processing Time | Transit Time | Total Estimated Time |
| Germany | 1–2 Business Days | 1–4 Business Days | 2–6 Business Days |
| France | 1–2 Business Days | 2–7 Business Days | 3–9 Business Days |
| Italy | 1–2 Business Days | 3–7 Business Days | 4–9 Business Days |
| Spain | 1–2 Business Days | 3–7 Business Days | 4–9 Business Days |
| Rest of EU | 1–2 Business Days | 3–10 Business Days | 4–12 Business Days |
Note:
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Orders placed after 5:00 PM (CET) will be processed the next business day.
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All orders are shipped directly from our warehouse in Cologne, Germany, via DPD.
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We do not process or ship orders on weekends or public holidays.
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For pre-order items, please refer to the specific delivery date listed on the product page.
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Shipping Costs
We offer competitive shipping rates based on order value and destination.
| Destination | Order Value | Shipping Fee |
| Germany | Under €99 | €15 |
| Over €99 | FREE | |
| France | Under €99 | €15 |
| Over €99 | FREE | |
| Italy | Under €99 | €15 |
| Over €99 | FREE | |
| Spain | Under €99 | €15 |
| Over €99 | FREE | |
| Netherlands | Under €99 | €15 |
| Over €99 | FREE | |
| Austria | Under €99 | €15 |
| Over €99 | FREE | |
| Belgium | Under €99 | €15 |
| Over €99 | FREE | |
| Poland | Under €99 | €15 |
| Over €99 | FREE | |
| Denmark | Under €99 | €15 |
| Over €99 | FREE | |
| Finland | Under €99 | €15 |
| Over €99 | FREE | |
| Luxembourg | Under €99 | €15 |
| Over €99 | FREE | |
| Romania | Under €99 | €50 |
| Over €99 | €30 | |
| Portugal | Under €99 | €15 |
| Over €99 | FREE | |
| Sweden | Under €99 | €15 |
| Over €99 | FREE | |
| Hungary | Under €99 | €15 |
| Over €99 | FREE | |
| Chech | Under €99 | €15 |
| Over €99 | FREE | |
| Slovenia | Under €99 | €15 |
| Over €99 | FREE | |
| Slovakia | Under €99 | €15 |
| Over €99 | FREE | |
| Ireland | Under €99 | €15 |
| Over €99 | FREE | |
| Bulgaria | Under €99 | €50 |
| Over €99 | €30 | |
| Croatia | Under €99 | €50 |
| Over €99 | €30 | |
| Greece | Under €99 | €50 |
| Over €99 | €30 |
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Restricted Addresses
To ensure successful delivery, we cannot ship to the following:
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Non EU countries and remote islands
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Order Processing & Tracking
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Processing: Once your order is confirmed, our warehouse will pick, pack, and dispatch it within 1–2 business days.
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Tracking: You will receive a Shipment Confirmation Email with a tracking number once your order leaves the warehouse.
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Tracking Delay: Please allow up to 48–72 hours for tracking information to update in the carrier’s system after receiving the email.
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Order Cancellation & Refusal
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Before Shipment: You may cancel your order free of charge if it has not yet entered the shipping process.
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After Shipment: Once the order is shipped, it cannot be canceled.
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Refusal of Delivery: If you refuse to accept the delivery without a valid reason (e.g., damage), a 10% restocking fee plus the cost of return shipping will be deducted from your refund.
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Delays & Issues
While we strive for timely delivery, delays may occur due to:
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Severe weather conditions.
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High demand periods (Black Friday, Christmas).
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Customs inspections (for non-EU shipments).
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If your order is significantly delayed, please contact us immediately.
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Contact Us
For any shipping inquiries, please contact our support team:
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Email: service_eu@navee.tech
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Hours: 7x24 Hours
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